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FAQ
Hearing Devices: Key Facts to Know & Consider
When you purchase hearing instruments, your invoice shows a cost for the devices themselves, and for our service, called a dispensing fee. Our association suggests an $948.00 dispensing fee per ear for 2021 to cover three years of counselling, fitting, programming, cleaning, and general maintenance.
Typically, hearing devices are available in basic, medium or high end units. The higher end aids have more adjustability to reduce background noises, or increase speech recognition in noise, even tinnitus blocker programming. They also include many more “channels” or frequencies. This gives the listener a crisp, clear, full sound that comes with a broader spectrum.
Our philosophy has always been to offer our clients the very best technology available. Cory opened The Georgetown Hearing Clinic in 1992, and has developed strong relationships with the best manufacturers in the world. Quite simply, our years of dedication have led to superior discounts which we gladly pass on to you.
What about Payment Arrangements and Warranties?
The Georgetown Hearing Clinic is a registered vendor with the Assistive Devices Program (which offers Ontario residents $500 per ear towards their hearing devices), Department of Veteran Affairs and the Workman’s Compensation Board. If you have private insurance, we are happy to help you prepare a package for submission. Cory is always open to discuss a helpful payment plan.
Most manufacturers have a one year loss and damage warranty that will replace the aid for a fee. Service and maintenance warranties can be two or three years, depending on the manufacturer.
How Do I Replace the Battery and How Often?
To replace the battery, gently open the battery door. The door will swing open that holds the round battery. Remember, the plus sign on the flat side is up.
Regular batteries last about one week. This can vary greatly on the size of battery, how much power your aid requires to deliver sound and how many hours a day they are in use. Always remember to open the battery door at night. This will disconnect the contacts on the battery and save power.
Rechargeable batteries are available for certain models and can be a great alternative to people that have a regular schedule. Each night, your aids go into the charging station. Fully charged, they should last a full day. After a year, rechargeable batteries may need to be replaced.
May I Wear the Hearing Aids to Bed?
We do not suggest you wear your hearing aids to bed. Your ear canal can be delicate and can develop pressure sores when the weight of your head pushes the dome or mold into your ear.
May I Wear the Hearing Aids in the Bath or Shower?
No. Most hearing aids do not like to be submersed in water, but there are some models available that are waterproof.
I Have Arthritis. Will It Be Easy for Me to Insert and Remove My Aids?
If you have dexterity issues, certain styles are easier to handle than others. We will help you find your best fit. Nursing staff and Personal Care Workers can be shown how to properly insert and care for your aids if you should need help.
May I Trial the Aids Before I Decide to Purchase It?
Certainly. We offer a minimum 30-day trial period to make sure you are happy with your purchase.
Need More Info?
If you didn’t get the answers you’re looking for, or have other questions, get in touch with our staff at The Georgetown Hearing Clinic. Contact Us